Device Repairs For Schools
In-house repairs for the laptops, tablets, Chromebooks and iPads schools rely on — plus light-touch technical and fleet support to keep them running. UK-wide, with same-day response for London schools. Most repairs completed within 1-3 business days.
Repairs First, Support Around It
In-house device repairs are the core of what we do — with technical and fleet support to back them up
Device Repairs & Maintenance
Laptops, tablets, Chromebooks, MacBooks, iPads – we repair them all in-house. Component-level repairs mean lower costs. Most repairs completed within 1-3 business days.
- Screen replacements (cracked, damaged, faulty)
- Battery replacements and charging issues
- Keyboard and trackpad repairs
- Charging port and connector repairs
- Storage upgrades and data recovery
- Liquid damage assessment and repair
- Specialist school equipment on request
- Bulk device servicing before term starts
Technical Support
When a device issue needs follow-up, we help with the technical side too. For broader, guaranteed coverage we work alongside a trusted IT partner – so a fault never leaves you stuck.
- Remote troubleshooting and diagnostics
- Software and setup issues after a repair
- Printer and peripheral setup
- Escalation to our IT partner when needed
Fleet & Device Management
Managing dozens or hundreds of school devices takes proper systems. We can help with MDM setup, enrollment and lifecycle planning – whether you use Jamf, Meraki, Mosyle or Google Admin Console.
- MDM setup and configuration
- Device enrollment and provisioning
- Inventory and asset tracking
- Deprovisioning for warranty returns
- Lifecycle planning and refresh cycles
What We Can Help With
Practical support built around the devices schools actually use
School Device Repairs
iPads, MacBooks, Chromebooks, Windows laptops, Surface devices – the hardware schools actually use. We repair in-house with genuine and quality parts.
- iPad screen and battery replacement
- MacBook keyboard and screen repairs
- Chromebook screen and hinge repairs
- Surface Pro screen replacement
- Windows laptop repairs (Dell, HP, Lenovo)
- Bulk repairs during holidays
- Warranty claim support
- Data backup before repair
Repair or Replace Advice
Schools often face the repair-or-replace dilemma. We give honest assessments. Older devices (2-3+ years) often make sense to repair – parts are affordable and available. We help you make informed decisions.
- Free diagnostic assessment (fair usage policy)
- Repair cost vs replacement value analysis
- Parts availability check
- Honest recommendation – repair or replace
- Bulk assessment for fleet refresh planning
- Sustainability considerations
- Budget planning support
- Trade-in and recycling options
Technical Support
We handle the everyday technical issues that come up around your devices. For on-site visits and guaranteed response across a wider area, we work alongside a trusted IT partner – so you’re never left waiting. London schools can get same-day on-site response.
- Remote desktop troubleshooting
- Software problems and errors
- Printer and network connectivity
- On-site visits via our IT partner
Device Fleet Management
Keeping track of school devices, pushing updates, and handling the admin. We work with your MDM platform or help you choose and set one up.
- MDM platform setup (Jamf, Mosyle, Meraki)
- App deployment and restrictions
- Device policies and profiles
- Enrolment of new devices
- End-of-life deprovisioning
How We Work With Schools
UK-wide service with practical, no-nonsense support
UK-Wide Service, London Advantage
We work with schools across the UK – send devices to our London workshop or we arrange courier pickup. London schools get faster turnaround: same-day quotes, same-day repairs for common issues, and rapid on-site response when needed.
Our Team, Extended Capacity
Device repairs happen in our own workshop. For technical support with guaranteed response times and wider geographic coverage, we work alongside a trusted IT partner we’ve collaborated with for years. You get one point of contact with the capacity of a larger operation.
Clear, Upfront Pricing
Email us with device models and problem descriptions for initial estimates. Exact quotes after we diagnose the device. Free diagnostics available under fair usage policy (terms agreed per school). No surprise costs – you approve the quote before we start work.
Independent & State Schools
We primarily work with independent schools directly. State schools can work with us through procurement frameworks or as a sub-contractor to approved suppliers. Either way, same service quality, same team.
Frequently Asked Questions
Practical answers to what schools typically ask
iPads, MacBooks, Chromebooks, Windows laptops (Dell, HP, Lenovo, etc.), Microsoft Surface devices, and most tablets used in schools. We specialise in the devices schools actually use – not just consumer electronics. If you’re unsure, email us the model and we’ll confirm.
Post them to our London workshop, or we can arrange courier collection. For bulk repairs, we can organise timed collections to suit your schedule. London schools can also drop off directly. We provide packaging guidance to ensure safe transit.
Most repairs are completed within 1-3 business days once devices arrive. Common repairs (screens, batteries) often same-day or next-day. Complex repairs or parts sourcing may take longer – we’ll tell you upfront. London schools can get faster turnaround.
Often yes, especially for devices 2-3+ years old where replacement parts are readily available and affordable. Newer devices with integrated components can be harder to repair economically. We’ll give you an honest assessment – sometimes replacement genuinely makes more sense.
Yes, under a fair usage policy agreed with each school. For ongoing relationships, we typically provide free diagnostics for repair decisions. We’ll discuss terms that work for your situation – no hidden diagnostic fees sprung on you later.
Yes. We can set up MDM platforms (Jamf, Mosyle, Meraki, Google Admin), enrol devices, configure policies, and provide ongoing management. Whether you have 50 devices or 500, proper MDM makes everything easier – deployment, updates, security, and tracking.
Yes, though the procurement route differs. State schools typically need to use approved frameworks (like G-Cloud) or work through approved suppliers. We can operate as a sub-contractor to approved providers, or you may be able to use us directly for smaller purchases. We’re happy to discuss what works for your situation.
Yes. Each school gets a dedicated account manager who learns your specific setup, devices, and preferences. No explaining your situation from scratch each time – you deal with someone who knows your school and can coordinate everything on your behalf.
Get in Touch
Tell us what you need – device repairs, technical support, or fleet management. Include device models and quantities for faster quotes.